Episode 8 - Revealed! The biggest mistakes healthcare practitioners make when handling a complaint or claim
Confidence To Thrive - a podcast for ambitious healthcare practitioners and entrepreneurs
<p>The Biggest Mistakes Healthcare Practitioners Make When Handling a Complaint or Claim<br><br>On this episode of the Confidence To Thrive podcast, Christopher Cloke Browne and Roger Houston reveal the most common mistakes that practitioners and private healthcare business owners make when handling complaints and claims.</p>
<p>In most cases, many of these issues are easily avoided with the right processes and approach - and Roger and Christopher explain in detail what separates those practices who avoid damaging legal action and those that don't.</p>
<p>The most important aspect to take from this episode is that the incidence of claims is rising and that being subject to a claim or complaint is not the end of the world for a practice. You just need to know how to deal with it.</p>
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